BYD India, a subsidiary of BYD, the world’s No.1 New Energy Vehicle (NEV) manufacturer, has introduced a distinctive customer gratification initiative titled ‘OneBYDInfiniteConnections’, offering customers an exclusive opportunity to experience the heart of BYD’s global innovation ecosystem in China.
As part of this unique programme, select existing and prospective BYD customers will be invited to visit China’s first NEV-dedicated all-terrain test circuit – the BYD Track in Zhengzhou. The initiative underlines BYD’s commitment to recognising its customers as early adopters of electric mobility and key advocates of sustainable transportation.
Participants will gain an immersive, behind-the-scenes experience of BYD’s state-of-the-art testing and validation infrastructure. The BYD Track features eight specialised experience zones, including an Indoor Sand Dune, Low-Friction Ring, Kick-Plate, Wading Pool, Dynamic Paddock, Race Track, Off-Road Park and Camping Area. Each zone is designed to demonstrate the brand’s advanced capabilities in braking, handling, acceleration, stability and overall vehicle safety under real-world driving conditions.
Through OneBYDInfiniteConnections, customers will also tour BYD’s world-class manufacturing and R&D facilities, drive BYD electric vehicles on the track, and interact directly with the experts behind the brand’s global technological leadership. The programme reflects BYD’s focus on innovation, safety and delivering meaningful, experience-led engagement with its growing customer base in India.
Open to all BYD India customers who currently owns a BYD car, the contest invites participants to share their unique ownership stories and creative expressions of what it means to Drive the Future. Entries can be submitted through the dedicated online portal from 12th December 2025 to 31st January 2026. Participants can share their stories through photos, videos, or written narratives that reflect their experience with BYD.
Submissions will be evaluated based on creativity, originality, engagement, and alignment with BYD’s values. The final winners will include existing customers and new customer who purchase the car by 31st January 2026. Winners will be announced in February 2026, who will then travel to China in March 2026.
Mr. Rajeev Chauhan, Head of Electric Passenger Vehicles Business at BYD India, said, “Our customers have always been central to BYD’s journey in India. Their trust, feedback and enthusiasm continue to shape how we grow in the electric mobility space. The Customer Gratification Programme is our way of celebrating this relationship and acknowledging the role our customers play in strengthening BYD’s presence in the country. Through this initiative, we aim to deepen engagement, recognise their loyalty, and offer them meaningful experiences that reflect the innovation and dedication that define BYD globally. This initiative goes beyond strengthening loyalty. It offers our customers a first-hand experience of where our technology and vision come to life, while deepening their connection with the brand and our shared mission for a cleaner, smarter future.”
The Customer Gratification Programme will be promoted through BYD India’s official website, social media channels, and dealer networks across the country. Customers and followers can stay informed about updates by visiting http://onebydinfiniteconnections.bydautoindia.com and following the campaign hashtag #OneBYDInfiniteConnections.
Through its range of premium electric passenger vehicles and cutting-edge battery technology, the company continues to drive India’s transition toward clean transportation. Globally, BYD has sold over 14 million NEVs, contributing to the reduction of more than 121 Billion kilograms of CO₂ emissions as of 30th November 2025, which is equivalent to what nearly 2.03 billion trees would absorb. BYD’s consistent ranking among the Top 10 Most Valuable Global Automotive Brands by Kantar BrandZ, and a rank of #91 in the 2025 Fortune Global 500 with a brand value of USD 14.4 billion, reflects its growing leadership in the global EV market.
As BYD India moves forward, the company remains dedicated to driving EV adoption, reducing environmental impact, and ensuring customers remain at the heart of its operations.
