Daimler India Commercial Vehicles’ bus division, Daimler Bus India, has launched ‘Bus Care’, a free service campaign to help customers resume operations after lockdown.
The campaign offers customers free vehicle fitness checks and gave drivers training on COVID-19 preventive measures, as well as personal hygiene kits, thermometers and disinfectant sprayers.
Mr. Karl-Alexander Seidel, CEO & Head of Daimler Bus India, said, “Restarting bus services after lockdown is a challenge but it is also vital to help people resume their daily lives. We offered the Bus Care programme to make that restart process as smooth and safe as possible for our customers and their passengers all across India.”
Mr. Rohit Bhan, General Manager, Marketing & Sales, Daimler Bus India, added “The COVID-19 pandemic has left many bus customers with idle fleets for long months now. Our Bus Care initiative gives them the confidence to resume operations knowing that their drivers and their vehicles are in good hands.”
Mr. Ranjit Singh, Manager Operations, Indo-Canadian Transport Company acclaimed, “We are in the intercity bus service with a fleet of 88 buses in operation. Until best hygiene practices and preventive measures are ensured, passengers will avoid traveling by bus. Daimler India’s ‘Bus Care’ is a very good initiative that helps takes care of our driver and passenger safety while supporting us to restart our operations in a smooth way.”
The Bus Care programme started in July and has already covered over 1,400 BharatBenz and Mercedes-Benz vehicles in 75 locations. In total, the programme has reached around 1900 drivers across the country.
“Caring for our customers does not stop here. Our dealer partners continue to conduct service camps and offer onsite support for customers to revive their business and generate revenue. We stand strong together to combat the slowdown,” Mr. Bhan added.