Nissan Motor India Pvt. Ltd. (NMIPL) announced an expansion of its network in India to 270 touchpoints with simultaneous launch of four new customer touchpoints in Delhi, comprising a showroom, 2 display centres, and a service centre with a body shop. The launch of the new touchpoints brings Nissan’s high-quality sales and service experience to customers in New Delhi and marks a significant milestone in Nissan’s continuing journey towards customer centricity.
The new Jubilant Nissan showroom was inaugurated by Mr. Frank Torres, President, Nissan India Operations and Mr. Saurabh Vatsa, MD, Nissan Motor India. With a dedicated team of experienced professionals, the dealership aims to deliver unparalleled service, ensuring that customers receive the best possible assistance at every step of their journey.
The new touchpoints extend Nissan’s reach and reinforce its commitment to delivering exceptional value to customers by providing a one-stop shop for all their automotive requirements. They further expand the brand’s reach and provide enhanced accessibility for customers.
Mr. Frank Torres, President, Nissan India Operations, said, “The addition of these new customer touchpoints underlines our commitment to pursuing excellence and serving our customers at every step. Our unwavering focus on enhancing the customer experience is fundamental to every decision we make. We will continue providing unmatched support and satisfaction to our customers and strengthening our presence in the Indian market.”
Mr. Saurabh Vatsa, Managing Director, Nissan Motor India Pvt Ltd (NMIPL), said, “As we expand our footprint with the launch of new customer touchpoints, we reaffirm our commitment to enhancing the customer experience. Every milestone bespeaks our ongoing efforts to provide unmatched support to customers and key stakeholders. We welcome them to our new facilities and look forward to a long and fruitful relationship.”
The Jubilant Nissan showroom in Moti Nagar, New Delhi has a total area of 5500 sq. ft., while the display centres in Prashant Vihar & Dwarka are spread across an area of more than 2800 sq. ft. & 2000 sq. ft. respectively. The service centre and body shop at Rama Road are near each other and span 7250 sq. ft. and 7950 sq. ft. respectively.
Nissan Motor India operates on a ‘phygital’ distribution approach, providing a hassle-free, one-stop solution to customers for all their needs. This ensures a seamless, convenient experience with an integrated offline-online payment option that can be accessed at the customer’s preferred showroom.
