Volkswagen Passenger Cars India opened a new state-of-the-art sales & service touchpoint in the heart of Agra city at Nagla Padi, Bypass Road. Operated under the able leadership of Mr. Hari Mohan Garg, CMD, NRL Group the new sales & service touchpoint will cater to the premium mobility requirements of aspirational customers in the region.
In line with the customer-first philosophy, the new 3S (sales, service & spares) facility will provide a holistic and integrated experience to customers, under one roof. The 6-car display area in the showroom will showcase India’s safest SUVW, the Volkswagen Taigun, the striking and exhilarating Virtus and the global best-seller, the Tiguan. Ensuring a peace of mind ownership experience, the facility comprises of 7-bay service area including the body & paint shop, that will cater to the service and maintenance requirement of our esteemed customers through skilled and trained technicians. Customers situated at a distance from the service shop can avail the door-to-door service initiative – Volkswagen Assistance
Speaking at the inauguration of this new facility, Mr. Ashish Gupta, Brand Director, Volkswagen Passenger Cars India said, “With the inauguration of the new touchpoint in Agra, we are on-track towards being Accessible in important markets across the country. The new sales & service touchpoint will cater to the integrated sales & service requirements of our aspirational Indian customers, including the showcase of our young and fresh product portfolio. It is our continuous effort towards strengthening our customer experience and we are confident that the integrated sales & service facility will offer convenience, peace of mind and a hassle-free experience to our customers.”
Commenting on the inauguration of the new facility, Mr. Hari Mohan Garg, Dealer Partner, Volkswagen Agra (CMD, NRL Group) said, “Uttar Pradesh is evolving to become a prominent location with flourishing businesses. The expansive State has created a need for personal mobility solutions in the region. With the introduction of this new touchpoint, it is our endeavor to offer our prospective consumers a host of premium mobility offerings and services by Volkswagen India.” In Uttar Pradesh, the Volkswagen brand has a total of 09 sales and 07 service facilities across the region. With this, the total network strength of Volkswagen in India stands at 154 sales and 122 service touchpoints across 116 cities.