With the inauguration of the new 3S (sales, service & spares) facility, customers can now avail an integrated Brand experience of sales & service housed under one roof. The facility comprises of a 5-car display area that showcases the bold & dynamic Taigun, striking & exhilarating Virtus and the global best-seller by Volkswagen, the Tiguan. Along with a 13-bay service area and a body & paint shop that will cater to the service and maintenance requirement of our esteemed customers through skilled and trained technicians. Customers situated at a distance from the service shop can avail the door-to-door service initiative – Volkswagen Assistance and Mobile Service Unit.
Speaking at the inauguration of this new facility, Mr. Ashish Gupta, Brand Director, Volkswagen Passenger Cars India said, “With the introduction of this new facility, we have further strengthened our presence in Delhi NCR. An important market for Volkswagen as we witness a high demand for our young and fresh product portfolio from the region. We are confident that the integrated sales & service facility will offer convenience, peace of mind and a hassle-free experience to our customers.”
Commenting on the inauguration of the new facility, Mr. Vaibhav Jain, Director, Liftech (India) Pvt. Ltd., said, “With the inauguration of this new facility, we are pleased to strengthen our relationship with Volkswagen and enhance the accessibility of German-engineered cars in the region. Through this facility, we are confident of offering premium mobility solutions and an integrated customer experience.”
In Delhi NCR, the Volkswagen brand has a total of 9 sales and 8 service facilities across the region. With this, the total network strength of Volkswagen in India stands at 153 sales and 121 service touchpoints across 115 cities.