ZF Group, a global leader in driveline and chassis technology, as well as active and passive safety solutions, has inaugurated India’s first ZF [pro]Tech Plus workshop in New Delhi. This milestone reinforces ZF’s dedication to advancing technology, fostering local expertise, and elevating customer service standards across the country.
With a rich legacy spanning over 40 years, ZF Aftermarket has been at the forefront of supporting workshops globally. Since 2012, the ZF [pro]Tech network has been equipping workshops with essential technical knowledge, specialized training, and OEM service data.
The New Delhi workshop was inaugurated by Markus Wittig, Global Head of Business Line Passenger Car, ZF Aftermarket, alongside Vijay Khorgade, Head of Business Line Passenger Car IMEA. Rolly Chadha, Head of European Motor Works and owner of the workshop, led the celebratory event. This inauguration highlights the global significance of the initiative and reaffirms ZF’s dedication to empowering its partners worldwide.
Markus Wittig, Global Head of Business Line Passenger Car, ZF Aftermarket stated, “I am very pleased with this launch of India’s first ZF [pro]Tech plus workshop. This reiterates our commitment and ambition in the Indian market. With this facility, we will be able to provide unparalleled support to our workshop partners, enhancing their capabilities and ensuring they are well-equipped to meet the evolving demands of the automotive industry in India. It also marks the start of a nationwide roll-out of our workshop concept in India.”
According to ACMA, the Indian automotive aftermarket grew by 10%, from 10.6 Bn USD to 11.3 Bn USD, in FY 2024, due to increase in vehicle parc and increasing formalization of the repair and maintenance market.
Vijay Khorgade, Head of Business Line Passenger Car IMEA added, “For India, ZF Aftermarket is setting the benchmark for workshop expectations in terms of technology and quality. By offering technical know-how and training, we enable our partners to deliver exceptional service and support to their customers. As most of us know Indian automotive market is on the cusp of an evolution, and the ZF [pro]Tech plus concept enables workshops to keep pace with the new technologies and advances in mobility, making them relevant and ready for the future.”
Rolly Chadha Head of European Motor Works and the owner of this workshop expressed his enthusiasm, “We have been associated with ZF Group for several years now. As a legacy distributor, we are aware of the technology and quality ZF Aftermarket represents and we are thrilled to be part of ZF [pro]Tech plus network as the first-ever workshop. The comprehensive support and expertise provided by ZF Group will undoubtedly elevate our service standards and help us better serve our customers.”
Purpose and Impact: ZF [pro]Tech workshops align with ZF Aftermarket’s “Maximizing Mobility Uptime” strategy by providing workshop partners with technical know-how, training, and mounting instructions. Supported by ZF’s aftermarket experts, these workshops receive access to technical data, service campaigns, marketing support, and advanced training programs. This comprehensive approach ensures workshops can effectively manage modern automotive technology while delivering superior service. Additionally, ZF [pro]Tech workshops help distributors drive secondary sales by promoting ZF products at the workshop level, supporting ZF’s long-term strategy for localized solutions and sustainable mobility.
ZF [pro]Tech is available in two versions: ZF [pro]Tech start and ZF [pro]Tech plus. While both offer valuable support, ZF [pro]Tech plus includes personal on-site assistance and annual technical training. India already has over 140 ZF [pro]Tech start workshops, with plans for significant expansion of both formats in the next two years.
Expanding Presence in India: With the launch of ZF [pro]Tech plus, ZF Aftermarket strengthens its footprint in India, delivering cutting-edge technology and expertise to customers. The New Delhi workshop marks a major step toward next-generation mobility, creating new opportunities for distributors and workshops across North, South, and Western India.
