Daimler India Commercial Vehicles (DICV), a wholly owned subsidiary of Daimler Truck AG, has expanded its BharatBenz aftersales network in Uttar Pradesh with the inauguration of three new service workshops across the Bundelkhand region.
The newly launched BharatBenz service centers, located in Jhansi, Kabrai, and Chitrakoot, will be operated by PPS Trucking, part of one of India’s largest automobile dealership groups. The expansion strengthens BharatBenz’s presence in a region known for high commercial vehicle movement and mining-related transport activity.
The new facility in Jhansi spans 40,000 sq. ft. and features eight service bays. Located on the Kanpur–Jhansi Highway (NH 27), the workshop is strategically positioned to support trucks operating along key freight corridors connecting Kanpur, Banda, and Gwalior, as well as fleets serving the Jhansi mining belt.
In Kabrai (Mahoba), BharatBenz has inaugurated a 60,000 sq. ft. workshop equipped with seven service bays. Situated on the Kanpur–Sagar Highway (NH 34), the facility is designed to cater to commercial vehicles operating in Kabrai’s major stone mining zone, one of the state’s prominent truck loading hubs.
Additionally, the company has opened a new 11,000 sq. ft. workshop with three service bays at Bharatkoop in Chitrakoot. The facility will support vehicles operating across the Chitrakoot and Karvi mining regions, along with trucks travelling toward Prayagraj from Madhya Pradesh’s Satna and Rewa areas.
According to the company, the network expansion aligns with BharatBenz’s strategy to strengthen service accessibility in high-potential logistics and mining corridors while improving uptime and operational support for fleet operators.
The three new facilities together add over 1,10,000 sq. ft. of state-of-the-art service infrastructure for BharatBenz customers across the Bundelkhand region. These workshops feature 18 fully equipped service bays with a combined annual capacity to service around 7,500 vehicles. Each workshop is outfitted with advanced diagnostic systems, modern tools, and genuine BharatBenz spares, ensuring efficient and reliable maintenance support. The network also offers 24×7 roadside assistance, supported by a fleet of 5 mobile reach vans, providing prompt help in case of on-road breakdowns.
Commenting on the new workshops, Rajiv Chaturvedi, President & Chief Business Officer, Daimler India Commercial Vehicles, said “In Bundelkhand’s mining and infrastructure belt, every hour a vehicle is off the road is a cost our customers cannot afford. With our expansion into Jhansi, Kabrai, and Chitrakoot, we are putting world-class service and genuine spares exactly where the demand is highest. Faster turnaround, higher vehicle availability, better operational efficiency — that is what this network means on the ground. BharatBenz is committed to being a true uptime partner for fleet operators in every high-activity corridor.”
These three new service facilities will comprehensively cover the stone mining belt of the Bundelkhand region, which is one of the most active heavy-duty trucking zones in the state. The region serves as a crucial hub for stone chip transportation, a key growth driver for Uttar Pradesh’s commercial vehicle market. Beyond Bundelkhand, the workshops will also cater to fleet operators from across the state, many of whose loading points lie in Jhansi, Kabrai, or Chitrakoot.
Speaking on the inauguration of the new service touchpoint, Rajiv Sanghvi, Managing Director, PPS Trucking said, “Our partnership with BharatBenz is built on the shared vision of offering customer-centric and quality service. With these new facilities at Jhansi, Kabrai, and Chitrakoot, we are delighted to be now even better positioned to support BharatBenz customers across Bundelkhand’s high-potential mining and industrial routes. This expansion brings us closer to our customers and reinforces our commitment to providing faster, seamless service support, enhancing vehicle uptime and driving greater profitability for our customers.”
Designed with driver comfort in mind, the workshops include dedicated rest areas and other customer-friendly amenities. A team of 64 trained and skilled technicians will operate these facilities, reaffirming BharatBenz and PPS Trucking’s commitment to delivering high-quality service and maximum uptime of the trucks.
The Bundelkhand region, known for its rich mineral deposits of granite, sandstone, limestone, and bauxite, is a vital contributor to India’s construction, cement, and aluminum industries. With these new facilities, BharatBenz and PPS Trucking aim to enhance uptime, service access, and spare parts availability for the large number of trucks operating in this heavy-duty corridor.
A critical component of the collaboration between DICV and PPS Trucking will be the after-sales service. The service centers will offer comprehensive maintenance and repair services for BharatBenz trucks and buses, including preventive and scheduled programs, on-site repairs, and express service options, aiming to minimize disruption in operations. The extensive spare parts inventory across the region will ensure quick turnaround time and reduced vehicle downtime for BharatBenz’s customers.
