Hyundai Motor India Limited (HMIL) has announced that its all-in-one customer platform, the myHyundai app, has crossed 2.6 million registered users, solidifying its position as the go-to digital companion for Hyundai owners. The app offers a unified platform to explore and access Hyundai’s products, services, and benefits.
Commenting on this achievement, Mr. Tarun Garg, Whole-time Director and Chief Operating Officer, HMIL, said: “At Hyundai Motor India, our customers are at the heart of everything we do. Crossing 2.6 million users on the myHyundai app reflects our commitment to supporting customers throughout their journey—from choosing a Hyundai to enhancing their ownership experience. Whether it’s seamless EV charging or hassle-free service tracking, every feature is tailored to their evolving needs.”
Key Features of the App:
Buy a car, schedule test drives, book service requests, charge EVs, manage car documentation, and access exclusive member offers — all in one place.
Rapid Adoption and Active Engagement:
- With 3,39,000 average monthly active users and 23 million monthly interactions, customers are actively exploring features, turning the app into a daily companion for convenience and savings.
Features Enhancing User Satisfaction:
- The myHyundai app provides users with access to a vast network of over 10,000 EV charging stations across India, making it easy to locate and navigate to nearby charging points. Additionally, the built-in EV Saving Calculator helps users evaluate potential savings on maintenance, running costs, and emissions, offering a clear view of the financial and environmental benefits of owning an EV.
- A new Test Drive Engagement feature, launched for select models in CY 2025, enhances the test drive experience by enabling real-time tracking through the myHyundai app. To further elevate customer satisfaction, users who schedule and complete a test drive via the app are rewarded with a special gift.
Key Highlights in CY 2024
- 9,43,000+ customers accessed insurance policies
- 6,62,000+ users relied on service cost calculator
- 15,000+ yearly roadside assistance requests handled
- 8,000+ service bookings made monthly
Special Offers and Benefits:
- A partner ecosystem of close to 50 top brands offering 75+ exclusive offers across lifestyle and mobility needs has been collectively accessed over 1 million times by Hyundai customers.
Log on to hyundai.co.in for further information.
