VinFast and Motech Automotive Service Centers, through their franchisor and operator in the Philippines, have officially signed a Memorandum of Understanding (MOU) to expand the service network for VinFast electric vehicles in the country. This agreement aims to address the growing demand for electric vehicles among Filipino consumers while reinforcing VinFast’s long-term commitment to advancing green transformation across the region.
Under the MOU, VinFast and Motech will actively work together toward the goal of accrediting 63 Motech service workshops as authorized VinFast service centers. These service centers will be authorized to perform repairs, warranties, and maintenance for VinFast electric vehicles in the Philippines.
As part of its commitment to enhancing the customer experience, VinFast aims to establish over 100 similar service workshops across the country this year. The agreement with Motech marks a significant step in the Vietnamese electric vehicle manufacturer’s strategy to expand its partner network in the Philippines.
Motech’s service workshops will adhere to VinFast’s standards for facilities, equipment, and personnel, ensuring genuine services and parts for VinFast owners. To support the rapid expansion of authorized service centers, VinFast will provide personnel training and technical guidance, crucial for managing the growing number of VinFast electric vehicles in the Philippines.
Motech operates a nationwide network of auto service centers, spanning from Tuguegarao in the north to Metro Manila and Mindanao in the south. Additionally, VinFast and Motech will collaborate on business opportunities, information sharing, and joint marketing efforts to enhance electric vehicle after-sales services in Southeast Asia.
Johann Rommel Naguiat, President and CEO of Motech Automotive Philippines shared: “Motech is thrilled to partner with VinFast as an authorized service provider for their electric vehicles in the Philippines. Confident in VinFast’s potential within Southeast Asian market, Motech looks forward to this collaboration to support the growing EV market and to continue to deliver exceptional customer experience. Further, this partnership between VinFast and Motech, a first of its kind in the Philippines, helps the Philippine market embrace the change to greener mobility, by answering the issue of not only range anxiety, but that of the issue of service anxiety as well. With Motech’s network of stores and the reputation it has built in its communities, VinFast customers can drive with confidence, that their VinFast vehicle will be well cared for, anywhere at anytime.”
Mr. Pham Sanh Chau, CEO of VinFast Asia, said: “Leveraging Motech’s strong reputation, experience, and extensive service network, we aim to provide Filipino customers with peace of mind and satisfaction, aligning with VinFast’s core principles of high quality vehicles, inclusive pricing, and outstanding after-sales policy. We are confident this partnership will simplify EV ownership and usage, empowering customers to join the global movement towards green transportation.”
Since officially entering the Philippine market in 2024, alongside launching its green and smart car models, VinFast has strongly affirmed its long-term commitment through attractive sales policies and a continuously expanding after-sales network.
By partnering with leading, reputable after-sales service providers, VinFast has not only optimized its Philippine operations but also strengthened its brand recognition, demonstrating its “Customer-centric” philosophy throughout its global expansion.
