India’s leading luxury carmaker, Mercedes-Benz, has strengthened its presence in Rajasthan by inaugurating a state-of-the-art 2S (Service & Spares) luxury facility in Udaipur. Featuring an exclusive handover bay, the new centre reflects the brand’s ‘Go to Customer’ strategy, catering to the growing demand for premium vehicles and personalised services in emerging markets like Udaipur.
The new T&T Motors service facility spreads across 9000 sq. ft. and offers customers an elevated ownership experience and complete peace of mind with state-of-art service capabilities, latest equipment and tools and spare parts. T&T Udaipur has 3 Preventive Maintenance & General Repairs bays along with 2 quick Body & Paint jobs bays, in addition to 3 supporting bays. One of the key highlights of the service facility is the ‘Premier Express Bay’ for quick servicing in 60 minutes.
In addition, T&T Motors Udaipur features the city’s only 180 KW ultra-fast charger with 2 bays, open to all BEV customers. Mercedes-Benz will soon avail a 24-Hour Service Mobilio facility for customers. Patrons can also avail a host of digital service offered by Mercedes-Benz like Online Appointment Booking, Digital Service Drive, Vehicle Digital Reception System etc. T&T Motors Udaipur also has an exclusive car handover experience for customers, featuring the exclusive ‘Key Presenter’.
“Udaipur’s global reputation for its palaces, lakes, and luxury hospitality makes it an ideal location for Mercedes-Benz,” said Santosh Iyer, Managing Director & CEO of Mercedes-Benz India.
“With the launch of a world-class 2S service facility and a dedicated delivery bay, we reaffirm our ‘service-first’ philosophy and our commitment to providing an exceptional customer experience in this vibrant city. Udaipur is fast emerging as a hub for luxury consumption, with increasing demand for premium experiences. We are confident that T&T Motors will offer an ownership journey that reflects the prestige, aspiration, and seamless excellence synonymous with Mercedes-Benz,” he added.
Spokesperson, T&T Motors, added, “We are delighted to bring Mercedes-Benz’s world-class luxury service experience to Udaipur, a city renowned for its majestic heritage and growing prominence as a luxury destination. The new facility combines contemporary luxury with advanced digital solutions, designed to offer a seamless and engaging customer journey. This state-of-the-art showroom provides a complete ecosystem under one roof, from tailored consultations to exclusive hospitality and premium aftersales services, delivering an elevated ownership experience. We are confident that this facility will strengthen the appeal of Mercedes-Benz in Udaipur and cater to the evolving expectations of luxury customers in the region, positioning the Three-Pointed Star as the ultimate choice for automotive excellence.”
 luxury facility. This state-of-the-art centre includes a modern service area and a dedicated Delivery Bay, reinforcing the brand’s ‘service-first’ philosophy. Spanning 9,000 sq. ft., the facility is equipped with the latest tools and technologies to handle preventive maintenance, general repairs, and quick body and paint jobs, ensuring a seamless experience from vehicle reception to handover.){kind=link}